Effective Date: December 1, 2025
Welcome to Flowerpot & Co. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store and physical location. By accessing our website or making a purchase, you agree to be bound by these Terms.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our service without express written permission from us.
2. Accuracy of Information
We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
3. Pricing and Payment
- All prices are listed in U.S. dollars and are subject to change without notice
- We reserve the right to limit quantities purchased per person, household, or order
- Payment must be received before orders are processed
- We accept major credit cards, debit cards, and other payment methods as displayed at checkout
- Sales tax will be charged where applicable
4. Orders and Fulfillment
- We reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in pricing or product information, or suspected fraud
- If your order is canceled after payment has been processed, we will issue a full refund
- Order confirmation does not guarantee acceptance of your order
- We will notify you if all or part of your order is canceled
5. Shipping and Delivery
- Shipping times are estimates and not guaranteed
- We are not responsible for delays caused by shipping carriers or events beyond our control
- Risk of loss and title for items purchased pass to you upon delivery to the carrier
- Please review our shipping policy for detailed information about delivery times and costs
6. Live Plants and Perishable Products
- We take great care in packaging live plants for shipment, but we cannot guarantee their condition upon arrival due to factors beyond our control (weather, shipping delays, etc.)
- Claims for damaged or dead plants must be made within 48 hours of delivery with photographic evidence
- Perishable products such as teas and food items have limited shelf life and should be used according to package instructions
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Flowerpot & Co. or its content suppliers and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.
8. User Accounts
If you create an account on our website:
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- We reserve the right to terminate accounts at our discretion
9. Prohibited Uses
You may not use our website or services to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code or viruses
- Engage in any fraudulent activity
- Harass, abuse, or harm others
- Collect information about other users
- Interfere with the operation of our website
10. Limitation of Liability
To the maximum extent permitted by law, Flowerpot & Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or services, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify and hold Flowerpot & Co. harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our website or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Polk County, Florida.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our website following any changes constitutes acceptance of those changes.
15. Privacy
Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
16. Contact Information
Questions about these Terms of Service should be sent to:
Flowerpot & Co.
4688 Cleveland Heights Blvd
Lakeland, FL 33813
Phone: (863) 362-7630
Email: sales@flowerpotco.net
17. Entire Agreement
These Terms of Service, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Flowerpot & Co. regarding the use of our website and services.
By using our website or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.