Last Updated: December 1, 2025
Our Commitment to Accessibility
Flowerpot & Co. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.
Website Accessibility
Standards and Guidelines
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Accessibility Features
Our website includes the following accessibility features:
- Alternative text for images
- Keyboard navigation support
- Clear and consistent navigation structure
- Readable fonts and appropriate color contrast
- Descriptive page titles and headings
- Resizable text without loss of functionality
- Form labels and instructions
- Skip navigation links
Assistive Technology Compatibility
Our website is designed to be compatible with:
- Screen readers (JAWS, NVDA, VoiceOver)
- Screen magnification software
- Voice recognition software
- Alternative input devices
Browser Compatibility
Our website is optimized for use with current versions of:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
Ongoing Efforts
We are continuously working to improve the accessibility of our website. Our efforts include:
- Regular accessibility audits and testing
- Staff training on accessibility best practices
- Incorporating accessibility into our design and development processes
- Seeking feedback from users with disabilities
- Working with accessibility consultants and experts
Third-Party Content
While we strive to ensure accessibility throughout our website, some content may be provided by third parties that we do not control. We work with our vendors and partners to encourage accessibility compliance.
Known Limitations
Despite our efforts, some areas of our website may not yet be fully accessible. We are actively working to address these limitations. Known issues include:
- Some PDF documents may not be fully accessible (we are working to remediate these)
- Certain interactive features may require additional accessibility enhancements
- Some third-party embedded content may have accessibility barriers
Alternative Formats
If you encounter accessibility barriers on our website or need information in an alternative format, please contact us. We will work with you to provide the information you need in a format that is accessible to you.
Feedback and Contact Information
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Flowerpot & Co.
4688 Cleveland Heights Blvd
Lakeland, FL 33813
Phone: (863) 362-7630
Email: sales@flowerpotco.net
When contacting us about accessibility, please include:
- The page or feature you were trying to access
- A description of the problem you encountered
- Your contact information (if you would like a response)
- The assistive technology you were using (if applicable)
We will respond to accessibility feedback within 5 business days and will work to resolve issues as quickly as possible.
Physical Store Accessibility
Note: This section will be updated with specific information about our physical location's accessibility features.
We are committed to ensuring our physical store is accessible to all customers. Information about our store's accessibility features will be added here, including:
- Entrance accessibility
- Parking accommodations
- Aisle width and navigation
- Service animal policy
- Assistance available
For immediate questions about physical store accessibility, please call us at (863) 362-7630.
Formal Complaints
If you wish to report a complaint about our website's accessibility or are not satisfied with our response, you may contact us using the information above or file a complaint with the appropriate regulatory authority.
Updates to This Statement
This Accessibility Statement will be reviewed and updated regularly to reflect our ongoing accessibility efforts and any changes to our website or policies.
Flowerpot & Co. is dedicated to providing an inclusive shopping experience for all our customers. We appreciate your patience as we continue to improve accessibility and welcome your feedback in this ongoing process.